The Optimist Diary

  I have been talking about the Dabbawalas of Mumbai for over 25 years; ever since I began my journey as an educator and trainer. In one of ...

I heard about the Park hotels in 1997, when I was in the final year of my Hotel Management course at IHM Mumbai. I didn’t appear for the off...

I met Ms. Shirin Batliwala in 1997, where she did a half day training session with our batch of Hotel Operations Management Trainees, we wer...

Ms. Thangam Elizabeth Philip is regarded as the pioneer of hospitality education in India. Known as the diva of hospitality industry, she wa...